Virtual Assistance FAQs
No. There is no joining fees. You just need to pay only Monthly subscription fees as per the selection of the Virtual Assistant Plan.
Your Virtual Assistant (VA) works as your personal assistant. You need to provide the detailed information about your task to your VA so that VA can complete the task without any problem. Further, your VA will contact you if required any information from your side to complete your task.
You can communicate with your VA via XpertBaba's VA Portal, E-mail, Skype, Hangout, etc. You will get all your VA's communicating E-mail after the Sign-Up
Yes! You heard it right, unlike others, we do provide roll over for your unused hour from the last month. Roll Over Hours is available with the plans 80 Hours (Team Plan) & 160 Hours (Business Plan)
15% of your unused hours will be carry forward till the next months' billing date. For example, if your plan is Business Plan (160 Hours) and You have 100 hours left this month. So, 15% of 100 hours i.e. 15 hours will be added to your next months plans and you will get 160 hours + 15 hours = 175 hours till next billing cycle.
Once subscription fees have been processed, we are unable to process any refunds. If you want to discontinue to use the VA Service, please make sure you do so before the start of your next billing cycle.
Please read our Terms Of Service for more details.
Once you have subscribed to our VA plan, we will assign you a VA according to your requirement and your Time Zone.
Your VA is available 24*7 (except some national holidays) including Saturday and Sunday. So, just give your task to the VA and enjoy your weekend.
Web Design FAQs
You just need to fill a simple Service Request Form with all the possible details related to your Project so that our team can review it and get back to you with the Time and Price estimation.
Our Team usually responds to the requests within 24 hrs with the proper Time and Price estimation. However, if we have any query in order to provide the estimation, we will contact you to ask for further details.
Our Team is dedicated to provide you the best possible results to meet your expectations. Due to which they give their heart and soul to the project to provide you with the expected results. However, even after getting the results, if you are not satisfied then Our team will provide you 2 Revisions after providing the sample work.
Your co-operation plays an important part in getting the best results. So, we request you to co-operate with our dedicated team during the project.
After submitting the request form, you will get all the details on email about the time and price estimation including the details of communication.
You can also use Skype or Hangout for communicating with us during working on your project.
Web Hosting FAQs
Web hosting allows you to publish your website. You will need a web hosting service to host your website so that people can view it online.
We’ve made our web hosting services accessible for everyone. We’ve designed our control panel so that it is easy to manage your domains and web hosting in one place. The FTP feature of our web hosting services makes it simple to upload your website. If you’ve never used web hosting before, our support team are available on the phone and online to help you get started.
You can visit the Web Hosting Plans page and select the plan that suits your requirement.
No. As long as the domain is registered in your name, you can simply update your name servers to point to your new host.
Feel free to contact us
Contact us if you have any questions related to our service, pricing, support, etc.
We are more than happy to help you!